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Data & Account Deletion

Effective date: 29 May 2026 ยท Developer: Soniq Infotech ยท App: Aaroha ยท Contact: support@soniqinfotech.com

This page explains how to delete your Aaroha account and the data associated with it, how to reset your data without deleting your account, and how to request deletion by email if you can no longer open the app. Aaroha is local-first โ€” most of your data lives only on your device.

1. Delete your account (and all associated data)

Inside the Aaroha app:

  • Open Profile (the "Me" tab).
  • Go to Settings.
  • Tap "Delete my account" and confirm.

This permanently wipes the data stored on your device and your record in our database. It cannot be undone.

2. Reset your data without deleting your account

If you want to clear your data but keep your account:

  • Reset everything on this device: Profile โ†’ Settings โ†’ "Reset All Data".
  • Delete a single item: each section (progress photos, measurements, meals, workouts) has its own delete control.
  • Leave the leaderboard: Profile โ†’ Leaderboard โ†’ "Leave" removes your entry server-side.

3. Request deletion online

Can't open the app (for example, you've changed phones)? Submit a request below and we'll delete your account for you. We verify ownership using your registered email and complete the deletion within 7 days (no later than 30). You can also email support@soniqinfotech.com directly.

โœ… Request received. We'll verify your account and delete it within 7 days. A confirmation will be sent to the email you provided.

Use the email you signed up with so we can verify your account.

4. What is deleted vs. retained

Deleted

  • Your profile (name, age, gender, height, weight, goals, preferences).
  • Workout sessions, form scores, and personal bests.
  • Body measurements and nutrition logs synced to our database.
  • Your leaderboard entry.
  • Your authentication account (email/password) in our system.
  • All on-device data (progress photos, voice notes, time-capsule messages, cycle data) is wiped from your device during reset/account deletion. This data never leaves your device in the first place.

Retained (briefly or in non-identifying form)

  • Encrypted backups are purged within 30 days of deletion.
  • Crash logs contain device model and stack traces only โ€” never your inputs โ€” and age out on the provider's standard retention schedule.
  • Aggregate, non-identifying analytics (anonymous usage counts) may be retained, as they are not linked to your identity after deletion.

We do not sell your data and we do not show ads.

5. Contact

Questions about deletion or data access? Email support@soniqinfotech.com. We respond within 7 days. See our Privacy Policy for the full data overview.

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